if you have issues with the CopyToClipboard add-in, you need to follow this step:

  • Close Outlook
  • Un-Install CopyToClipboard (Control Panel / Programs and Features)
  • Open regedit.exe
  • Go to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Resiliency
    (replace 15.0 with your actual Outlook version: 15.0 means Outlook 2013, 14.0 means Outlook 2010) and remove the REG_BINARY keys found in DisabledItems and CrashingAddinList folders.
  • Go to HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins  remove the keys that refer to your troubled Outlook add-in. Delete the folder CopyToClipboard.
  • Run the command line ” rundll32 dfshim CleanOnlineAppCache “
  • Delete “C:\Users\username\AppData\Local\Apps\2.0
  • Install the CopyToClipboard.vsto